Services

Computer Repair

Computers have become an essential part of our daily lives; they are powerful tools that bring us things like social networking, online shopping, entertainment, and so much more. But, as with any machine, computers are not immune to breakdowns and malfunctions. You may find it frustrating when your computer is having problems but not to worry, we are here to help. With decades of experience we are confident that we can fix any problems you might have and get your computer back to performing at its best.

Virus and Malware Removal - Everyone that uses the internet will eventually come across viruses and malware. Even popular websites can sometimes expose you to these programs. Once on your computer, they are designed to steal information, allow people to remotely control your system, extort you for money, and cause costly damage. We have a great deal of experience removing these programs from computers. If you think you might have a virus we will run a full suite of specialized scans and install software to help your computer to resist future attacks.

Hardware Repair - Over time, computers are subjected to many factors that can lead to hardware failure. A few of these factors are; electrical problems, liquid spills, dust, rough use, and manufacturing defects. If your computer has a hardware failure it may cause it to crash, lock-up, or even prevent the machine from starting. Depending on the severity of the damage, we will either repair or replace faulty hardware. In many cases this is a much more affordable alternative to buying a new computer.

Software Repair - Software is the way you talk to your computer and the way your computer talks to the outside world. Software errors will prevent your computer from doing what you want it to. Symptoms might include audio / video problems, being unable to print, programs crashing, error screens, being unable to open files, missing files, and many other frustrating issues. We have many effective techniques at our disposal for repairing damaged or conflicting software; allowing your computer to run the way it was intended to.

Operating System Reload / Reinstall - Sometimes you just need to start from a clean slate. An operating system reload will erase all the data on a computer and restore it to original factory condition. This can be useful if you want to sell or donate your computer to someone, if your computer has been severely damaged by a virus, or if you have had a new hard drive installed. Along with the operating system, we also install security updates and driver software necessary for your computer to work correctly and securely.

Computer Sales - When it comes to buying a new computer, it can be tempting to go for something cheap at a big box store but it’s worth considering the old adage “buy nice or buy twice”. If you’re the type of person who doesn’t like to “buy twice” then our custom-built PCs would be a good fit for you. We offer laptops, desktops, and servers, all assembled in the USA, using reliable name brand parts. We are so confident in the quality of our PCs that we include a 3 year in- shop parts & labor warranty at no extra charge! Let us know what you need to do with your computer and we can customize a build just for you.

Business Services

Server Support - Whether your business has existing servers that need to be maintained or you are looking to have a brand new server setup, we can help. Servers are the core of a business’s IT infrastructure so we are very careful to select proven, high quality hardware to ensure maximum stability and reliability. They come with advanced error checking, redundant power supplies, robust cooling systems, and will process complex data much faster than standard desktop computers. As for configuration, we can setup Active Directory, user accounts, folder permissions, remote access, and most other features common to server environments, DNS, IIS, etc. We will also work with your software vendors to install, migrate, and configure any business software you wish to use. If speed, reliability, and high uptime are a concern for your business, please contact us today.

Network Support - Networking is the heart of our business and it’s our passion. We are happy to service your existing data networks or plan and install new networks from the ground up if required. Depending on your needs, we can service and install CAT5e, CAT6, fiber optic, and WiFi networks. Each step of the way, network security is our highest priority. We use the most up-to- date practices possible to prevent unauthorized access and data theft on your network. If you are looking to share data and resources across multiple locations, we are well versed in setting up secure VPN connections to keep your data safe. Our experienced staff can configure a wide range of network devices, whether you already have a system in place or are starting from scratch.

Phone System Support - We are proud to partner with Vertical to sell robust and adaptive phone systems for small businesses. The Vertical SBX IP 320 phone system is perfectly sized for most small businesses with six phone lines or less. We also support older Comdial DX-80 or DX-120 phone systems. Support for other brand name phone systems is possible if good documentation is available or if your business has an active support contract for your phone system.

Voice and Data Cabling - The reliability of your voice and data networks always boils down to wiring in the end. If cables are run improperly or terminated poorly, they will degrade the quality of your network and cause intermittent problems for years to come. When running cables, we take our time and do it right. That goes for your wiring closet too; some folks will run your cables and leave you with a giant, tangled mess, but we focus on keeping things as organized as possible. This makes your network easier to maintain and quicker to troubleshoot if a problem should arise.

Data Backup and Recovery

Data backup - Backing up your data is more important now than ever. But a local backup may no longer be good enough. With the emergence of ransom-ware (software that encrypts your data and holds it for ransom until you pay scammers) your backup drives and network drives can also be compromised, destroying your backups. A cloud-based (online) solution is the simplest way to ensure your backups are safe from ransom-ware. This is what we offer to our customers; simple, secure, daily cloud backups at a reasonable price. Enroll today for peace of mind and control over your data.

Data Recovery - Data storage technology has evolved significantly over the past few years, but there is still no such thing as a perfect hard drive. Eventually they all fail and, unless you have good backups, you may permanently lose your data. If this happens to you, don’t panic, we can help. Using specialized forensic recovery software we’ve had good success in recovering data from failed hard drives. This won’t fix your hard drive but at least there is a good change we can save your data.

Data Migration - There is more to data migration than simply moving files from one computer to another. There are specialized import processes for every different software package. Databases may need to be setup, import scripts may need to be modified and run, and other tasks completed before your data can be successfully migrated to another computer. Let us help make your data migration as quick and stress free as possible.

Managed Services

Email - If you would like custom email addresses for your business but don’t want to deal with the technical headaches of the setup and management, allow us to help. We can setup an internet domain name for your business, if you don’t already have one, and host your email through Microsoft Office 360. Office 360 email comes with a lot of great features and we will take on the management and account maintenance to make sure everything works the way you want.